There is no standard tier and premium tier of safety.
Every patient gets the same WHO Surgical Safety Checklist, the same sterility standards, the same anaesthesia monitoring. The cheaper case does not get a lower bar.
Mission & values
Surgery is surgery, whatever the reason for it.
A double-eyelid case is operated, anaesthetised and monitored to the same standard as a cancer case. The indication changes. The standard of safety does not.
Mission.
To practise plastic, aesthetic and reconstructive surgery to the standard of a specialist hospital — not to the standard of a beauty salon that has been upgraded.
In practice, that means: the operating room is properly equipped, the surgeon is trained at the specialist level (Chuyên khoa I or II), a dedicated anaesthesiologist stays in the room throughout, and the patient is monitored before, during and after the operation. Patients are never "discharged on the spot" after a general anaesthetic.
Vision.
To be a place patients in Vietnam can come to for an honest answer about plastic surgery — including the times when the honest answer is "this isn't something you should have done." Where declining to operate is part of the job. Where being plain about risk counts as a strength, not a weakness.
Six clinical principles.
A consultation is for understanding, not for signing.
The consultation is there for you to understand the option in front of you. No time pressure. Plenty of patients come back several weeks later with more questions, which is what we expect.
The surgeon who consults is the surgeon who operates.
The surgeon you sit down with at the consultation is the same one in the operating room. We do not run a "one surgeon talks, another one cuts" model.
Declining to operate is part of the job.
When what a patient wants is more than can be safely delivered, or when an honest clinical read says surgery is not the right answer, we say "no" and explain why.
Honest about results, not promises.
We do not use phrases like "scar-free," "permanent result," or "life-changing." Every operation has limits, scars, and a recovery to get through — and those get said up front, not afterwards.
Follow-up does not end when you leave.
A 12-month follow-up schedule is set on the day you are discharged. You have the direct number of the nurse coordinating your case. If something feels wrong, you call us — you do not need to go searching for an answer online.
What we do not do.
What a hospital won't do often tells you more about it than the list of what it does.
- We do not perform cosmetic surgery on patients under 18 unless there is a clear medical reason.
- We do not offer "no-anaesthesia" or "walk-out" versions of invasive operations.
- We do not run advertising that uses before-and-after images to imply a specific result.
- We do not take deposits at a first consultation.
- We do not operate on patients who are in the middle of acute emotional distress.
- We do not sell "combo packages" as a commercial product. Every plan is written for one person.
Learn more about how we work.
Book a consultation to discuss our process and what's right for you with a surgeon directly.